Account status
Ustocktrade account status descriptions
ACTIVATED
Your Ustocktrade account is open and in good standing. You have access to all features of the Ustocktrade platform.
PENDING_FEES
Your account has a negative fund balance. You will not be able to purchase any stock until your account is funded.
SUSPENDED*
Your account is frozen and you will not be able to access your account via the app or the website. Please contact Ustocktrade Support to re-activate your account.
CLOSED*
Your account is closed but will provide you limited access to obtain any account statements, trade confirmations and tax documents. You will not be able to trade or view market data.
*The monthly membership fee will not be charged.
If you are not entitled for Market Data or your entitlement has expired, all open orders will be canceled and new orders cannot be placed. The market value of your holdings will not be displayed as well.
Please contact support@ustocktrade.com to be entitled for market data.